Frequently Asked VoIP Questions

VoIP can be confusing to both new and existing users. Here are a few of our most frequently asked questions about VoIP phones and their answers:

What is “the cloud”?

“The cloud” is a remote server that allows users to store data or information and access that information from anywhere in the world. VoIP systems are cloud-based. 

What is VoIP?

VoIP stands for Voiceover Internet Protocol. VoIP has revolutionized telecommunications by allowing users to make and receive phone calls over the internet. A broadband internet connection is required to install VoIP phone systems.

How does VoIP work?

VoIP converts analog sound into digital communication. With this technology, you can make calls to a variety of devices: computers, cell phones, and landlines.

What are the advantages of adopting a VoIP system?

There are a number of reasons that businesses everywhere are switching to VoIP. Not only is VoIP a more cost-efficient telecommunications solution, but it also provides ease and flexibility. For instance, because VoIP systems are cloud-based, you can connect to your VoIP server when working remotely.

Additionally, VoIP systems offer a wide range of features that traditional phone systems do not provide. VoIP is also customizable – whether your company is large or small, there is a VoIP system suited for your needs and budget!

How does VoIP’s call quality compare to that of a traditional phone system?

With VoIP, your call quality will depend on the speed and reliability of your internet connection. Unlike traditional phone systems that produce a muffled call quality, VoIP uses HD voice technology to produce clear audio. 

What features does VoIP have to offer?

Many of Trueway’s VoIP models boast features such as full HD audio, a 3.5mm headset jack, 3-way or 5-way voice conferencing, multi-language support, a speakerphone, and bluetooth. 

Have more VoIP questions? Interested in learning more about what VoIP systems can do for your business? Contact us today – our professionals are ready to assist you.

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