If you use a VoIP phone system, it can be complicated to learn about all of the features and take full advantage of what it has to offer. Here are some tips on how to make the most of your system:
Use Virtual Receptionist
Use this automated feature to add a sense of professionalism to your business. Set up the system with general greetings, options on which department or individual the caller wants to talk to and forwarding them along to you. This saves time and ensures the caller can directly reach who they are looking for.
Set Up Call Forwarding
Answer your phone calls from anywhere and never miss an important caller. Set up your system to forward your calls to any other phone. VoIP systems can also be set up to alert you on your computer or another device of an incoming call with caller id.
Enable Voicemail Transcription
Want to save time and avoid having to listen through all of your missed voicemails? Set up your VoIP phone system to transcribe your voicemails then email or text them to your devices. The advanced voice recognition system is able to do this easily and accurately, helping you to sort more efficiently through your missed calls. It provides a written receipt of the message for you to help keep track of your communications.
Reduce Spam with Call Screening
Lastly, avoid the unnecessary distraction of spam calls and set up your phone’s screening capabilities. Use your VoIP phone to block robocalls, require callers to state their name before the call goes through, or block numbers of previously received spam callers. If you are unable to answer a call, you can also type a quick message that will then be spoken to the caller through the use of the virtual receptionist.
With Trueway VoIP, you get the best phone systems with our outstanding customer service help line. Allow us to be there for you and assist with all of your phone needs. Give us a call today to learn more about what we can offer.