During the COVID-19 pandemic, Trueway VoIP has worked diligently to serve and assist our customers as they navigate through uncharted waters.
We created secure VPNs for customers electing to work from home; in some cases, at no charge.
VPN technology allows users to securely send and receive data from anywhere in the world via the internet, while maintaining the privacy and confidentiality of sensitive data and information. Other advantages of VPNs include better network performance, reduced setup costs, and remote user access.
During the pandemic, Trueway VoIP has provided secure VPNs and associated services to ensure our customers’ data is protected, their network performance is not compromised, and all essential deadlines and day-to-day operations are sustained while working from home.
We provided free power supplies to our VoIP customers, enabling connection to their home routers.
At Trueway VoIP, we know technology drives business. We also understand the importance for our customers to remain in constant, reliable contact with their customers, vendors and colleagues while they work remotely.
Our team has provided free power supplies to our VoIP customers during the duration of the pandemic, enabling them to successfully connect their VoIP phones to their home routers. To ensure ongoing business production for our customers, we are committed to continually confirming connectivity.
Our service department continued to function at full capacity to provide customer care and support.
As a family-owned company, our goal is to find the “Trueway” for our customers – and to offer our customized IT and VoIP services as an extension of the business. At Trueway VoIP, we are focused on listening to our customers and we use our knowledge and expertise to help them achieve success.
During the shelter-in-place, we have continued to provide customer care and support for our customers, whether they need assistance with a current product or service, or they are seeking the next best solution for their situation. No matter the concern, our team is there to help every step of the way.
If you’re looking to benefit and find some relief from our services during this time, it’s not too late. Become a member of the Trueway family – contact our team today for more information.