How VoIP Can Improve Customer Service
One often dreads calling a customer service phone line to receive help. It’s frustrating to be connected with someone who can’t help you, only to then be transferred multiple times …
Effectively Manage Incoming Phone Calls
Incoming calls can decrease productivity when they pull you from tasks. However, there are techniques you can implement to improve time management and effectively handle client calls. Start the Call …
Why You Need VoIP Before 2020
79% of American companies use Voice over Internet Protocol for business communications. And that number is steadily growing. VoIP allows a business to make calls over the internet, giving them …
The Benefits of VoIP Call Recording
Have you ever called a company for customer service, only to be met with a disclaimer alerting you that your call may be recorded for training purposes? VoIP call recording …
3 Reasons You Should Consider VoIP for Your Business
VoIP is a technology problem-solver. It allows a company to make phone calls, conduct virtual meetings, and answer emails without costly bills. Read below to see why VoIP could be …
5 Tips for a Smooth Transition to VoIP
If your company is still using a traditional phone line, it’s time to upgrade. VoIP offers many benefits including affordable service, advanced features and mobility. Before making the switch, there …
5 Ways VoIP Saves Money
For businesses looking to upgrade their phone systems, VoIP offers better technology at affordable prices. Check out the 5 ways Trueway can help your company save money and generate more …
3 Things You Probably Didn’t Know About VoIP
Voice over Internet Protocol is a phone service powered by internet rather than traditional methods. It works by translating analog audio signals into digital data and transmitting it over the …
Choosing the Right Phone System for Your Office
The right phone system in your office can make all the difference for your business. Here are three questions to ask yourself that will help you narrow down the phone …
How to Upgrade Your Conference Room Technology
The conference room is where productivity occurs, and ideas come to life. Unfortunately, slow, inefficient conference room technology can halt productivity and steal precious time – and time is money! …