Business Phone Etiquette: The Do’s and Don’ts
It’s true what they say — communication is key! The way you interact with your clients and business partners can make or break these relationships. Read our latest article for …
Benefits of Using a Cloud-Based VoIP System While Working Remotely
Our world is ever-changing – and with change, we must learn to adapt to our new normal. In 2020, many businesses have been forced to operate remotely. Working remotely can …
Frequently Asked VoIP Questions
VoIP can be confusing to both new and existing users. Here are a few of our most frequently asked questions about VoIP phones and their answers: What is “the cloud”? …
Benefits of Using a Wireless Bluetooth Headset
Do you struggle to manage your time at work? Are business phone calls chaining you to your desk phone, making it difficult to get other work around the office done? …
Trueway Aids First Responders During COVID-19 Pandemic
During the COVID-19 pandemic, Trueway VoIP has diligently worked to serve and assist our customers and the community – especially our local first responders. At Trueway, approximately 50 percent of …
Trueway VoIP Supports Customers During COVID-19 Pandemic
During the COVID-19 pandemic, Trueway VoIP has worked diligently to serve and assist our customers as they navigate through uncharted waters. We created secure VPNs for customers electing to work …
Benefits of On-Hold Messaging for Business Phone Systems
Given the hectic activity of today’s business operations, customers are being held for longer durations, causing frustration and potentially costing you a sale. Implementing on-hold messaging, such as pre-recorded messages …
3 Signs Your Business is Ready for VoIP
As your business grows, the way you communicate internally and externally will need to grow with it. There comes a time when your old phone system will no longer be …
5 Ways Phone Extensions Can Streamline Your Business
If you already have integrated VoIP phone systems into your business, you understand the benefits that they have provided, including cost savings, easy set-up, scalability, and various available features. Here …
Phone Systems: Corded vs. Cordless Equipment
There are a lot of options to consider when choosing the right phone system for your business, including the option of having a corded or a cordless phone. This decision …